Terms & Conditions

1. Definitions

In these Terms & Conditions, unless the context otherwise requires:

• "Platform" refers to the miya88 website, mobile applications, and all related services accessible at miya88.cam and associated domains.
• "User," "You," or "Player" refers to any individual who registers for, accesses, or uses the miya88 platform.
• "We," "Us," "Our," or "miya88" refers to the operators and owners of the miya88 gaming platform.
• "Account" refers to the personal gaming account you create to access platform services.
• "Services" refers to all gaming, betting, and entertainment services provided through the miya88 platform including sports betting, casino games, slots, lottery games, and related features.
• "Territory" refers to Indonesia and any other jurisdictions where miya88 services are legally accessible.
• "Bonus" refers to any promotional offer, free bet, cashback, or other promotional incentive offered by miya88.
• "Responsible Gaming" refers to tools and policies designed to promote safe gambling practices including deposit limits, self-exclusion, and age verification.

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

To use miya88 services, you must meet the following eligibility criteria:

• You must be at least 21 years of age. miya88 strictly enforces this age restriction in compliance with Indonesian regulations and international responsible gaming standards.
• You must be a resident of Indonesia or another jurisdiction where online gaming is legally permitted.
• You must not be located in any territory where online gambling is explicitly prohibited by law.
• You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction.
• You must not be registered with any self-exclusion program or gambling addiction support service that prohibits your participation in online gaming.

2.2 Account Creation

When registering for a miya88 account, you agree to:

• Provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and phone number.
• Maintain only one account. Multiple accounts are strictly prohibited and may result in closure of all accounts and forfeiture of funds.
• Keep your login credentials confidential and secure. You are solely responsible for all activities that occur under your account.
• Notify miya88 immediately if you suspect unauthorized access to your account.
• Complete the Know Your Customer (KYC) verification process by submitting valid identification documents including Indonesian National ID (KTP), proof of address, and a verification selfie.
• Not allow any other person to use your account or access the platform using your credentials.

2.3 Prohibited Users

The following individuals are expressly prohibited from using miya88 services:

• Persons under 21 years of age
• Employees of miya88, their immediate family members, and business associates
• Individuals with previous accounts that were closed for violation of these terms
• Persons acting on behalf of others or managing multiple accounts
• Professional or syndicate bettors attempting to gain unfair advantage
• Individuals using VPNs, proxies, or other methods to circumvent geographic restrictions

3. Account Verification and Security

3.1 KYC Verification Requirements

miya88 operates under strict anti-money laundering (AML) and Know Your Customer (KYC) regulations. You agree to:

• Submit valid government-issued identification documents such as Indonesian National ID (KTP) or passport within 7 days of account registration.
• Provide proof of address dated within the last 3 months, such as utility bills, bank statements, or government correspondence.
• Complete a verification selfie holding your ID document next to your face for identity confirmation.
• Provide additional documentation if requested by our compliance team, including source of funds verification for large transactions.
• Understand that withdrawal requests will not be processed until KYC verification is successfully completed.

3.2 Account Security

You are responsible for maintaining the security of your account. miya88 implements industry-standard security measures including SSL encryption, but you must also:

• Choose a strong, unique password that is not used for other online services
• Enable two-factor authentication (2FA) when available
• Never share your password, security questions, or authentication codes with any third party
• Log out from your account when using shared or public computers
• Immediately report any suspicious activity or unauthorized access to our customer support team
• Understand that miya88 will never ask for your password via email, phone, or any other communication channel

4. Deposits and Withdrawals

4.1 Deposits

miya88 accepts deposits through authorized Indonesian payment methods including major banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP) and e-wallets (OVO, DANA, GoPay). You agree that:

• All deposits must be made from payment accounts registered in your own name. Third-party deposits are strictly prohibited.
• Minimum deposit amounts vary by payment method and are clearly displayed at the time of transaction.
• Deposits are processed in Indonesian Rupiah (IDR) unless otherwise specified.
• You will not use miya88 services for money laundering or any illegal financial activity.
• Deposits are typically processed instantly, but processing times may vary depending on your bank or payment provider.
• miya88 reserves the right to refuse or reverse any deposit that we suspect violates these terms or applicable law.

4.2 Withdrawals

Withdrawal requests are subject to the following conditions:

• Your account must be fully verified through KYC procedures before any withdrawal can be processed.
• Withdrawals must be made to payment accounts registered in your own name matching your verified account information.
• Minimum and maximum withdrawal amounts apply and are displayed in your account dashboard.
• Standard withdrawal processing takes 1-24 hours for verified accounts, though some requests may require additional review and take up to 48 hours.
• Withdrawal requests may be declined if bonus wagering requirements have not been met or if there are outstanding compliance concerns.
• miya88 reserves the right to request additional documentation before processing large withdrawals or if fraud is suspected.
• Any bonuses or promotional funds that have not met wagering requirements will be deducted from your withdrawal amount.

4.3 Anti-Money Laundering Policy

In accordance with international AML standards and Indonesian financial regulations, miya88 implements strict anti-money laundering procedures. We reserve the right to report suspicious transactions to relevant authorities and to freeze accounts pending investigation of potentially illegal activity.

5. Bonuses and Promotions

5.1 General Bonus Terms

All bonuses, promotions, and special offers provided by miya88 are subject to specific terms and conditions that must be met before any bonus-related winnings can be withdrawn:

• Wagering requirements specify how many times you must wager the bonus amount before withdrawal eligibility. For example, a bonus with 30x wagering requirement on a Rp 100,000 bonus requires Rp 3,000,000 in total wagers.
• Different game types contribute different percentages toward wagering requirements. Slots typically contribute 100%, while table games may contribute 10% or less.
• Maximum bet limits apply while bonus funds are active, typically Rp 25,000 per spin or hand.
• Bonuses have expiration dates and must be used within the specified validity period or they will be forfeited.
• Only one bonus can be active on your account at any time unless explicitly stated otherwise.
• Bonus abuse, including creating multiple accounts to claim the same bonus multiple times, will result in immediate account closure and forfeiture of all funds.
• miya88 reserves the right to void bonuses and winnings if terms are violated or if fraudulent activity is detected.

5.2 Withdrawal Restrictions During Active Bonuses

While you have an active bonus with unfulfilled wagering requirements, withdrawal requests will result in automatic forfeiture of the bonus and any winnings derived from it. Only your original deposited funds (minus any amounts wagered) will be available for withdrawal.

5.3 Promotional Terms

Special promotions, tournaments, and limited-time offers have their own specific terms and conditions that will be clearly communicated at the time of the promotion. These terms take precedence over general bonus terms where they conflict.

6. Gaming Rules and Fair Play

6.1 Fair Play Commitment

miya88 is committed to providing fair gaming experiences. All games on our platform use certified Random Number Generators (RNG) that are regularly audited by independent testing agencies to ensure randomness and fairness. We guarantee that:

• Game outcomes are determined by RNG technology and cannot be predicted or manipulated
• Return to Player (RTP) percentages are accurate and transparently displayed
• Live dealer games are conducted fairly with real dealers and genuine equipment
• Sports betting odds reflect fair market values and are set by professional odds compilers

6.2 Prohibited Activities

Users are strictly prohibited from engaging in the following activities:

• Using bots, automated systems, or any software to place bets or play games
• Exploiting software bugs or errors to gain unfair advantage
• Collusion with other players in poker or other skill-based games
• Arbitrage betting or taking advantage of odds discrepancies across platforms
• Reverse engineering, decompiling, or attempting to access platform source code
• Using VPNs or proxy servers to circumvent geographic restrictions
• Engaging in chip dumping, bonus hunting, or other forms of abuse

6.3 Voiding Bets and Game Rounds

miya88 reserves the right to void bets or game rounds in the following circumstances:

• Technical errors or malfunctions that affect game outcomes
• Incorrect odds or payouts displayed due to human or technical error
• Bets placed after an event has already started or concluded (in sports betting)
• Detection of fraudulent activity or terms violations
• Force majeure events that prevent proper game completion

7. Responsible Gaming

miya88 is committed to promoting responsible gaming and protecting vulnerable individuals. We provide comprehensive tools to help you maintain control over your gaming activity:

• Deposit Limits: Set daily, weekly, or monthly deposit limits through your account settings
• Loss Limits: Configure maximum loss amounts for specific time periods
• Session Time Limits: Set maximum gaming session durations with automatic logout
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform for periods ranging from 24 hours to 6 months or permanently
• Reality Check Reminders: Receive periodic notifications about your gaming duration and win/loss status
• Account Closure: Request permanent account closure if you feel gaming is negatively affecting your life

If you believe you may have a gambling problem, please contact our support team immediately or visit our Responsible Gaming page for resources and assistance.

8. Privacy and Data Protection

Your privacy is important to us. miya88 collects, processes, and stores personal information in accordance with our Privacy Policy and applicable data protection regulations. By using our services, you consent to:

• Collection of personal information necessary for account operation, verification, and regulatory compliance
• Processing of transaction data for payment and withdrawal purposes
• Storage of gaming activity logs for security, dispute resolution, and regulatory reporting
• Communication of promotional offers and platform updates (you may opt out at any time)
• Disclosure of information to regulatory authorities when legally required

For complete details about how we handle your data, please review our Privacy Policy.

9. Intellectual Property

All content on the miya88 platform including logos, graphics, text, software, game designs, and trademarks are the intellectual property of miya88 or our licensed partners. You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal entertainment purposes only. You may not:

• Copy, reproduce, or redistribute any platform content
• Modify, reverse engineer, or create derivative works
• Use platform content for commercial purposes
• Remove or alter any copyright, trademark, or proprietary notices
• Frame or mirror any part of the platform on another website

10. Limitation of Liability

To the maximum extent permitted by law, miya88 shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the platform
• Loss of profits, revenue, data, or business opportunities
• Technical failures, internet connectivity issues, or server downtime beyond our reasonable control
• Unauthorized access to your account resulting from your failure to maintain password security
• Errors or omissions in odds, game results, or platform content that are promptly corrected
• Actions of third-party payment providers or banks that delay or prevent transactions

Your sole remedy for dissatisfaction with miya88 services is to stop using the platform and close your account.

11. Account Closure and Suspension

miya88 reserves the right to suspend or permanently close your account at our sole discretion if:

• You violate any provision of these Terms & Conditions
• You engage in fraudulent, abusive, or illegal activity
• Your account remains inactive for an extended period (typically 12 months or more)
• We are required to do so by law, regulation, or court order
• You fail KYC verification or provide false information
• We suspect money laundering or other financial crimes

Upon account closure, any bonus funds and unrealized winnings may be forfeited. Your deposited funds (minus any outstanding debts to miya88) will be returned to you following the standard withdrawal process, subject to verification and AML procedures.

12. Dispute Resolution

If you have a complaint or dispute with miya88, you agree to first contact our customer support team to seek resolution. We commit to:

• Acknowledging your complaint within 24 hours
• Investigating the matter thoroughly and impartially
• Providing a written response within 7 business days for standard complaints
• Escalating complex matters to senior management when necessary

If you are unsatisfied with our resolution, you may have the right to pursue alternative dispute resolution or legal action in accordance with the laws of your jurisdiction.

13. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with international online gaming regulations and the laws of Indonesia where applicable. Any disputes arising from these terms or your use of miya88 services shall be subject to the exclusive jurisdiction of the competent courts in your place of residence, to the extent permitted by law.

14. Amendments to Terms

miya88 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Changes become effective immediately upon posting to this page. Your continued use of the platform after changes are posted constitutes acceptance of the modified terms. We recommend reviewing this page periodically to stay informed of any updates. Material changes will be communicated via email or platform notifications where possible.

15. Contact Information

For questions, concerns, or complaints regarding these Terms & Conditions or your use of miya88 services, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through your account dashboard
• Response Time: We aim to respond to all inquiries within 24 hours